Terms and Conditions | Ritzy Rentals Co. LLC | Learn Rental Terms & Conditions Today

RITZY RENTALS CO. – TERMS & CONDITIONS

Last Updated – September 28, 2026

By placing a reservation, submitting payment, or accepting rental items, Client agrees to the following terms.

A 50% non-refundable deposit is required to reserve rental dates and inventory.
Reservations with rental charges under $100 require full payment at booking. Refundable security deposits are not included when determining the $100 threshold.
The remaining balance is due 7 days before the start of your reservation.
Reservations made within 7 days of the start of the reservation require full payment at booking.
Reservations are not confirmed until required payment is received.
All payments are non-refundable, except for refundable security deposits as outlined below.

A standard $50 refundable security deposit applies unless otherwise noted.
Select inventory may require an additional refundable security deposit. Applicable amounts will be disclosed at the time of booking.
Security deposits are returned after pickup and inspection, typically within 1–2 business days.
Deposits may be applied toward unpaid balances, damage, missing items, cleaning, or additional charges.

Standard rentals include a rental window of up to 3 total calendar days.
Delivery and pickup dates are confirmed with the reservation.
The rental period does not automatically extend if items are not ready for pickup.
Approved rental extensions are subject to availability and additional charges.
If items are unavailable for pickup on the agreed date, additional rental charges may apply.

Delivery and setup are available based on order size and location.
Standard curbside delivery includes delivery to the first floor only. Delivery to additional floors must be pre-arranged and will incur an additional fee per floor.
Delivery will be scheduled within a delivery window.
Exact delivery or pickup times may be scheduled in advance for an additional fee.
Same-day delivery and pickup may be available for an additional fee.
Setup includes placement of tables and chairs only unless otherwise specified.
Speaker and audio setup, testing, operation, and teardown are not included unless purchased separately.
Client is responsible for ensuring clear and safe access during delivery and pickup.

To help keep pickups efficient:

If items are not ready and pickup cannot be completed as scheduled, additional charges may apply, including:

A valid photo ID is required for all customer pickups from a Ritzy Rentals Co. location.

Client is responsible for rental items during the rental period.
Items must be returned in the same condition received, excluding normal wear.
Do not paint, modify, staple, nail, tape, glue, drill, or permanently alter rental items.
Protect rental items from weather, liquids, theft, and unsecured areas.
Misting fans must be operated on a stable, level surface with access to a standard 120V power outlet.
Misting fans may not be operated indoors or moved while the water tank contains water.
Client is responsible for proper operation and maintaining adequate water levels during the rental period.

Do not move, alter, pin, staple, tape, glue, or attach anything directly to pipe and drape without prior approval.
Client is responsible for damage resulting from misuse or unauthorized alterations.

Client is responsible for the neon sign and included components from receipt until returned.
Signs must be securely hung using the designated mounting points and an appropriate mounting method. Installation and hanging hardware are not included.
Client is responsible for damage caused by improper installation, handling, falls, misuse, or exposure outside the item's intended use, including damage to LED tubing, wiring, power supply, or mounting points.
Repair or replacement costs exceeding the applicable security deposit remain the Client's responsibility.

Audio rentals include equipment only unless otherwise specified.
Client is responsible for operation and device compatibility.
Equipment must be protected from weather, liquids, theft, misuse, and improper power sources.
Repair or replacement charges may apply for damaged or missing equipment.

Client is responsible for lost, stolen, damaged, or excessively dirty items.
Repair or replacement charges will apply as needed.
Replacement cost may be charged for equipment lost, stolen, or damaged beyond repair.
Tents may not be moved after setup.
Electronics and misting fans may not be used in rain, standing water, or conditions that may damage electrical equipment.
Client is responsible for damage caused by tipping, misuse, improper transport, or operation contrary to manufacturer guidelines.

Client assumes responsibility for the safe use of rental items.
Ritzy Rentals Co. is not responsible for injuries, accidents, property damage, or losses related to the use, transport, setup, weather, or misuse of rented items.

All payments are non-refundable, except for refundable security deposits.
Reservation changes are subject to availability and Ritzy Rentals Co.'s approval.
Payments may be applied to a future rental date if requested at least 24 hours before the start of the rental period, provided the requested date is available.
Changes requested less than 24 hours before the start of the rental period may not be accommodated.
Any changes that affect the total cost of the reservation will be reflected on an updated invoice.

By reserving, paying for, or accepting rental items, Client acknowledges and agrees to these Terms & Conditions.